I cannot attend the scheduled webinar. Is there another time available?
If you cannot attend the live webinar and you enroll in the event, you will automatically receive an e-mail with a link directly to the on-demand version. This will become available within two days of the broadcast.
I signed up for a webinar but did not receive instructions to attend.
If it isn't within two days of the scheduled webinar, you are still scheduled to receive log-in instructions that haven't been sent to you yet. If you received a confirmation that we received your registration immediately after you registered, you will receive log-in instructions once they are issued.
If within two days of the webinar you haven't received log-in instructions, please check your junk folder in your email program. Confirmation emails often turn up in that folder.
What type of technical equipment do I need?
- A 56K connection or better
- Speakers connected to your computer or laptop. If you do not have speakers, many computers will stream sound without speakers. Be sure to have your volume turned to an adequate level.
- A copy of Flash® Player 8 or higher
- Any type of browser, such as Safari, Netscape, Internet Explorer, AOL or Firefox
I am having problems entering the webinar after I've received the link.
First, be sure to log in with your username and password.
If you are still having issues, please test your connection capabilities by using this link: http://www.grantsquest.com/webinars/test.htm.
Can I obtain copies of the webinar after the presentation?
Copies of the webinar will be sent to you in a follow up email from GrantsQuest if you registered for the event. You will also receive a link to download the slides. If you need any further assistance, an email address will be provided to you at the end of the webinar so that you can email us directly to request the slides.
Can I obtain Continuing Education Credits for listening to the webinar?
At this time, we are not offering CEU credits but it is something we are pursuing this for future webinars.
Will I be kept private from other attendees?
All webcast attendees are kept private from other attendees.
Customer Service
If you still have questions, please email julie@grantsquest.com or call 1-800-897-0845 ext. 2.
